Frequently Asked Questions, learn more about ordering, payment & delivery.
Placing an Order
To purchase any of the artwork simply browse the Shop pages, select an artwork, select the quantity, then click the add to cart button, and the item will be added to your cart.
When you have selected all the items you wish to purchase, click on ‘proceed to checkout’ & choose the appropriate delivery & payment methods.
You will need to provide an email address in order to receive a receipt.
If you are having difficulty ordering or have made a mistake don’t hesitate to get in touch and I will rectify the problem as soon as possible.
Acknowledgment of Order
Once you have been through the checkout process you will be shown a confirmation message & receive an email confirming your order. I will notify you by email once the order has been dispatched.
Payment
Paypal
PayPal is the worlds leading online payment processing company. Even if you are not a registered user of PayPal you can use it to pay with most credit and debit cards.There is no charge for using PayPal and your information is kept completely secure by PayPal.
Delivery on Prints
All items are sent by Royal Mail, packed personally by myself, larger items are tracked and signed for.
Screenprints 70 x 50 cm will be rolled and sent in a cardboard tube. Each item purchased will be sent to you directly.
Free Standard Delivery
I offer free UK mainland delivery* approx 5 days max, not including weekends.
Overseas can take up to
Collection
Free local pickup is also available by prior arrangement, after receiving your order I will be in touch to make arrangements.
Overseas Delivery
Most overseas delivery if free for prints over £50 there maybe a small charge for small items.
Damages
Damages must be notified within 2 days of delivery. Please get in touch with me via email to notify me of any problems.
Returns
Loss, shortages or returns must be notified within 2 days of delivery. We ask that all returns be shipped back , packed in the original packing materials. Returns must be insured for their full value as the cost of any subsequent loss will be due.
If you are not happy with your order in any way please notify me, I am not able to give refunds but will credit you with a voucher to spend at any time. Replacements will be shipped to you for no extra charge.
Get in Touch
Contact me here to discuss any queries you may have about ordering or delivery.